Commissioned Care
We offer a comprehensive range of complex and clinical services covering all needs and budgets.
We work as a trusted partner with NHS Continuing Health Care supporting individuals with a
variety of conditions, clinical needs and personal circumstances enabling individuals to achieve their
desired outcomes and live the life they want,whilst offering each and every Individual empowerment
and choice is at the heart of everything we do.
Our care packages are flexible and as such, we are able to respond quickly to change in care
requirements. We have robust contingency plans in place as well as management information.
Our objective is to provide the highest standard of care and support to our clients and excellent
levels of service to our commissioners. Everything we do is underpinned by rigorous compliance
and governance which includes:
Ongoing training and development of all care professionals
Adherence to legislation and regulation
Audit analysis to inform quality assurance
Complaint and incident management
Our commitment to quality assurance is demonstrated through compliance and governance in line
with Care Quality Commission.
13

---