In order to ensure we meet the requirements set out in the Health and Social Care Act 2008, and the Essential Standards of Quality and Safety, Tordan Healthcare team operate to defined quality policies and procedures and clinical best practice standards. We carry out our own internal, quarterly audits to ensure high quality care and continuous improvement.
We make unannounced audits across the business to measure quality and clinical governance, disclosure and barring service checks, health and safety, risk and training. This investment ensures we maintain our market leading reputation and consistently deliver:
Excellent service and care
Safety and best practice
High quality training and learning
Quality Audit results are reported and reviewed at a monthly Operations Management and Clinical Governance Meetings.
Our service will be audited and evaluated against National Minimum Standards by the Care Quality Commission (CQC)