Complex / Clinical Care

For clients with complex needs the emphasis on care and support coordination and multi-disciplinary working, proactive-ness, independence and contingency planning will be more prominent. 

For clients with less complex needs there will be more emphasis on self-management, independence, knowledge and prevention.

Our clinical infrastructure means that we have a Quality Assurance and Compliance Manager, Case Managers and Care Managers with a wealth of combined knowledge,  professional expertise and community experience across a wide range of clinical conditions.  Our specialisms include tracheostomy care, ventilator care, complex continence needs and gastrostomy care that have seen Tordan Healthcare provide specialist solutions across many neurological conditions as well as acquired brain and spinal injury.

We work as a trusted partner with CCG’s, NHS, Hospital Commissioning support people with a variety of conditions, clinical needs and personal circumstances enabling our clients to achieve their desired outcomes and live the life they want, whilst offering each and every Individual empowerment and choice is at the heart of everything we do.

Everything we do is under pinned by rigorous clinical governance policies and processes, which includes:

Ongoing training and development  of all staff on quality and safety

Adherence to legislation and regulation

Audit analysis to inform quality assurance

Complaint and incident management

Our commitment to quality assurance is demonstrated though regular management review, delivering consistent levels of safety which is continual monitored and evidenced for service improvements.

We want to make a positive difference to the lives of our clients by promoting independence happiness and choice in the evolving healthcare changes in today’s society.

Commitment to clinical governance – the highest safety standards in everything